The Funeral Rule and outline of the general price list requirements are not guarantees that the law will be followed. This section will educate you on what the FTC states funeral home providers are required by law to list. Many funeral homes still do not adhere to this rule due to little enforcement and minimal penalties.
The General Price List should be printed or typewritten, and must contain the following identifying information:
The Rule also requires you to make six disclosures on your General Price List. These disclosures are listed below.
Each of these disclosures is discussed in the following sections. You must place these required disclosures on the General Price List exactly as the Rule provides.
In addition, you must use the identical wording given in the Rule. You cannot edit or paraphrase.
Note: You can include additional information, such as a reference to your own state laws. But, you cannot change the FTC language or add anything that will modify the FTC language.
The Rule requires you to itemize the prices for certain goods and services so consumers may choose only those elements of a funeral that they want. You must list the following 16 specified items of goods and services on the GPL, together with the price for each item:
You can list these items in any order you want. You only have to list the items that you actually offer. If you do not offer one or more of the 16 items, you need not list those items on the General Price List. In addition to these 16 items, you also may list other items that you offer, such as acknowledgement cards and cremation urns. You also may provide prices for package funerals on your GPL. However, you must offer any package funerals in addition to and not in place of the required itemized prices.
The itemized prices on your General Price List, as well as your Casket Price List and Outer Burial Container Price List, should be accurate and up-to-date. These prices should reflect the prices that you actually charge your customers.
Of course, you can offer a discount when there are special circumstances, such as arrangements for a friend or relative or a family that otherwise could not afford your services. The Rule does not prevent you from doing this. However, you should not inflate the prices on any of your price lists in order to offer all or most of your customers a discount. In that case, the "discounted" prices would be the accurate prices and should be reflected on the price lists.
Four items that the Rule requires you to list are:
Unlike the rest of the goods and services that you must list on the GPL, the prices for these four items must include any fee that you will charge consumers for the basic professional services of the funeral director and staff.
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